Help Desk Engineer

Location: Hauppauge, New York
or
Flexible Systems is the Leading Full-Service Technology Company on Long Island. We are dedicated to providing a hassle-free technology experience to our clients. Flexible Systems is seeking a Help Desk Engineer to join our growing Team in Hauppauge, NY.  


Main Responsibilities include: Provide client support and technical issue resolution via e-mail, phone and other electronic medium. 

Minimum Technical Qualifications:
  • PC Windows, Software and Networking Environments
  • Setup, Configuration, and Diagnostics of both wired and wireless networks
  • System Administration
  • Desktop Email Client Setup and Configuration
  • Remote Access (VPN, Remote Desktop Connection, Terminal Server)
  • Various Software Installations
  • Data Backup/Recovery
  • Computer Hardware Diagnostics/Installation/Replacement
  • Virtual removal of Malware and Viruses
 
Minimum Qualifications:
  • Experience with Microsoft Office:  Word, Excel, Access, Power Point
  • Strong communication skills, both spoken and written
  • Able to work independently and efficiently to meet deadlines
  • Able to promptly answer support related email, phone calls and other electronic communications
  • Self-motivated, detail-oriented and organized
  • Experience with hardware and software issues
  • Preferably 3 years of relevant IT experience

About Flexible Systems:
Want to work in an environment where individuals are important and teams are constantly curious? A place where different perspectives and experiences are valued? 
 
At Flexible Systems, we have been helping businesses large and small implement, optimize and maintain technologies that drive their business. We are constantly evolving to better serve our clients, seize new opportunities and drive growth. 
 
Flexible Systems offers competitive salaries as well as a great benefits package. 
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