Senior Engineer

Location: Hauppauge, NY
Senior Engineer:
Flexible Systems is the Leading Full-Service Technology Company on Long Island. We are dedicated to providing a hassle-free technology experience to our clients. Flexible Systems is seeking a Senior Engineer to join our growing Team in Hauppauge, NY.  

Job Description: 
The Senior Engineer position is responsible for providing high quality service technical support to our clients by troubleshooting and resolving client issues either remotely or on-site if necessary, and following up with customers to ensure successful problem resolution

  • Troubleshooting software and hardware issues in complex, dynamic networks using the latest hardware, software and solutions to troubleshoot and resolve the issues.
  • Provide server administration services, relative to the existing IT environment, to include Routine system administration tasks
  • End-to end network support providing technical support and problems solving abilities
  • Troubleshoot and resolve basic questions regarding issues with computer hardware, network/internet connectivity, email, and software applications, including Windows 7/10, Office 2010/2013/2016 and Office 365
  • Working knowledge of Microsoft Windows servers 2008/2012/2016, Microsoft Exchange, Active Directory, Group Policy, LDAP, DFS
  • Working Knowledge of DNS and DHCP
  • Working knowledge of server hardware including HP and Dell
  • Working knowledge of virtualization environments including VMware, Citrix and Microsoft(Hyper-V)
  • Working knowledge of storage technologies and has worked with iSCSI, direct attached, NFS, Fiber connectivity. Strong SAN troubleshooting skills
  • Working knowledge LAN and WAN technologies
  • Knowledge of Citrix and associated products such as XenApp, XenDesktop, NetScaler
Job Requirements: 
  • Candidate should have a minimum of 5 years of technical experience troubleshooting network connectivity, protocols, server and desktop Technologies.
  • All candidates must have at least 2 minor certifications (A+,VCA, CCENT, & MCSA) OR at least 1 major certification such as (MCSE, CCNA, CCNP, VCP)
  • Proficient experience working with MS Windows, VMware, Citrix and Cisco
  • Detail oriented and must be able to think independently
  • High level of initiative and self-confidence along with strong verbal and written communication skills is important.
  • Skill in using logic and reasoning to identify the strengths and weaknesses of solutions, conclusions or approaches to problems
  • Manage multiple priorities simultaneously
  • Advanced TCP/IP, OSI model, and networking skills
About Flexible Systems:
Want to work in an environment where individuals are important and teams are constantly curious? A place where different perspectives and experiences are valued?

At Flexible Systems, we have been helping businesses large and small implement, optimize and maintain technologies that drive their business. We are constantly evolving to better serve our clients, seize new opportunities and drive growth.
Flexible Systems offers competitive salaries as well as a great benefits package. 
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